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Landers & Partners Blog

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Bernie's Bites

1684

Online customer review sites and mobile apps like YELP and FOURSQUARE are not going away anytime soon. In fact, according to Keeping It Kleen, 70% of consumers trust online reviews.

Read any restaurant review, blog or comment page and often times, you will find customers blasting a restaurant about poor service, botched meals or value for their money.

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1610

If your operations aren’t up to snuff please stop wasting money on marketing to invite more guests in if it won’t be an experience worth coming back for!

Turning a deaf ear to correctable issues doesn’t make sense.  Whether it’s poor service or sub-standard food (temperature, portioning, plating/packaging etc.) or the facility (building) itself is in dire need of an upgrade - while you won’t even invest in a can of paint - makes it unrealistic to think any marketer can drive your business with jaw-dropping ads.

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